Solved: retrieving old bills

scooby66 · ‎20-01-2020

hello i am in the process of filling in my expence sheets for tax year 2018-2019 and need to retreive my monthly bills for that period. unfortunately i have recently left O2 so i am not able to access my old account. please can anyone advice me on how i can reterive my old bills if possible?

MI5 · ‎20-01-2020

@scooby66

If you can't get them from here Guide: How do I get to the 'Download Bill' page?

You'll have to call customer service Guide: How to find help & contact O2

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎20-01-2020

@scooby66

If you can't get them from here Guide: How do I get to the 'Download Bill' page?

You'll have to call customer service Guide: How to find help & contact O2

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

jonsie · ‎20-01-2020

You probably no longer have access to My O2 so customer service is your only option I'm afraid.

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

Martin-O2 · ‎21-01-2020

Please let us know how you get on with this one @scooby66 and if you need any more assistance.

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