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refurbed or repaired after 14 days

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Anonymous
Not applicable

on ‎08-11-2013 13:31

on ‎08-11-2013 13:31

Does anyone know about this situation about repaired or refurbished handsets after 14 days? shorley not on when you pay for a brand new phone and then get given a refurbed unit within a month but you are still paying for the brand new phone. sure ofcom would have something to say about this as its not in 02's T&C

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Anonymous
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In response to Anonymous

on ‎14-11-2013 15:43 - last edited on ‎14-11-2013 16:47 by Moderator

on ‎14-11-2013 15:43 - last edited on ‎14-11-2013 16:47 by Moderator

all sorted, explained supply of good act 1982 like for like to complaints and they finally agreed. plus also iphone had been discontinued which meant it also couldnt be classed as like for like for that reason.  brand new iphone 5c on its way, fingers crossed no more problems. thanks for they real help on here

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