Solved: Re: poor connectivity in Chester

Anonymous · ‎15-12-2014

Very poor app service in Chester when I can get it as clear as a bell 8 miles from the city centre but the app 'apologises' unavailable at the moment in the middle of Chester. The apps a fraud a con, cant get code cant get treat. Very poor. And the tip you gave me sent me here? Sending me around the Wrekin for an obsolete answer.

MI5 · ‎15-12-2014

@Anonymous wrote:
I am in croydon and can't seem to make any calls keeps saying call failed, Bill is up to date and everything but no one can help

What signal is showing on your phone?

Some tips and checks here http://community.o2.co.uk/t5/Pay-Monthly-and-Pay-Go/Self-help-guide-Is-the-network-down-for-me-or-everyone/m-p/593752#M59833

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

Anonymous · ‎15-12-2014

Hi

Which app are you having issues - O2 priority possibly.

Check your http://status.o2.co.uk for any mast issues for signal perhaps.

MI5 · ‎15-12-2014

I'll take a guess at yet another congested 3g cell giving very little throughput.
Nothing that can be done other than wait for the network to be upgraded if it's due to be done in your area.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Anonymous · ‎15-12-2014

I am in croydon and can't seem to make any calls keeps saying call failed, Bill is up to date and everything but no one can help

MI5 · ‎15-12-2014

@Anonymous wrote:
I am in croydon and can't seem to make any calls keeps saying call failed, Bill is up to date and everything but no one can help

What signal is showing on your phone?

Some tips and checks here http://community.o2.co.uk/t5/Pay-Monthly-and-Pay-Go/Self-help-guide-Is-the-network-down-for-me-or-everyone/m-p/593752#M59833

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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