cancel
Showing results for 
Search instead for 
Did you mean: 

phone wont send pictures?

Anonymous
Not applicable
I have Lumia - ever since I first got it on O2, it won't send pictures over messaging... Only on email.
it doesn't tell me that it hasn't sent... It just lets me add pic and recipient then click send. Then it goes and no one ever gets it?!
help.
Message 1 of 4
971 Views
3 REPLIES 3

Anonymous
Not applicable
Your account may not be provisioned for mms a call to customer services could check that for you you can also try texting ACTIVE to 2020 that should give you the settings
Message 2 of 4
968 Views

Anonymous
Not applicable

Do you have credit if your on payg as mms is not included in your allowances.

 

Do you have mobile data turned on as mms needs this to function.

 

There are other avenues of sending picture messages which are cheaper than 02's costs.

 

BBM/imessage/Viber or whatsapp as examples,

 

{Ive added imessage just incase an iphone user comes across this thread}

Message 3 of 4
964 Views

perksie
Level 69: Guiding Light
  • 27019 Posts
  • 247 Topics
  • 1614 Solutions
Registered:

@Anonymous wrote:
I have Lumia - ever since I first got it on O2, it won't send pictures over messaging... Only on email.

If have some data included in your package then email is vastly better than MMS which is little used now.

To support Disasters Emergency Committee: http://www.dec.org.uk/appeals text Nepal to 70000 to send £5

Sky Unlimited Broadband - Windows 10 - Nexus 4 Android 5.1.1
Message 4 of 4
928 Views