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Gregaustin67 · ‎30-03-2020

Who do we speak to about bills during this period, i am on total lockdown as we have a high risk child, self employed so not worked for nearly 2 weeks now..how do i get some help? i am worried about losing my service my phone is my lifeline at the moment.

Cleoriff · ‎30-03-2020

Good lad

Veritas Numquam Perit

jonsie · ‎30-03-2020

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

MI5 · ‎30-03-2020

Now you're in for it

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Cleoriff · ‎30-03-2020

Nah, we must be going stir crazy....

Veritas Numquam Perit

MI5 · ‎30-03-2020

Without doubt.....

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

jonsie · ‎30-03-2020

speak for yourselves!

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

Dee7 · ‎30-03-2020

I still have to go out as an essential worker so Im not stir crazy yet. Might start once I start working from home, let's wait n see

jonsie · ‎30-03-2020

Hope all goes well for you, be safe

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

Gregaustin67 · ‎01-04-2020

this is crazy i cant get through every day i try and the same thing...unable to take your call. just recived a text warning my phone will be cut of shortly. I am stuck at home with a High Risk child with no accses now via my phone..great!!

gmarkj · ‎01-04-2020

Sorry @Gregaustin67 but the advice already given is all we have.

Keep trying...

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).

Link to our guide on how to contact them can be found here

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