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paying bill%20during%20covid%2019

Gregaustin67
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on ‎30-03-2020 12:52

on ‎30-03-2020 12:52

Who do we speak to about bills during this period, i am on total lockdown as we have a high risk child, self employed so not worked for nearly 2 weeks now..how do i get some help? i am worried about losing my service my phone is my lifeline at the moment. 

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Cleoriff
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on ‎30-03-2020 19:28

on ‎30-03-2020 19:28

Good lad yahoo

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jonsie
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on ‎30-03-2020 19:32

on ‎30-03-2020 19:32

tongue

Click Here For Social Media Support Links VirginmediaO2
THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS
2020-Awards-jonsie


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MI5
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on ‎30-03-2020 19:34

on ‎30-03-2020 19:34

Now you're in for it wink
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Cleoriff
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on ‎30-03-2020 19:35

on ‎30-03-2020 19:35

Nah, we must be going stir crazy....clown

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MI5
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on ‎30-03-2020 19:38

on ‎30-03-2020 19:38

Without doubt.....
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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jonsie
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on ‎30-03-2020 19:39

on ‎30-03-2020 19:39

speak for yourselves!

Click Here For Social Media Support Links VirginmediaO2
THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS
2020-Awards-jonsie


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Dee7
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on ‎30-03-2020 20:15

on ‎30-03-2020 20:15

I still have to go out as an essential worker so Im not stir crazy yet. Might start once I start working from home, let's wait n see
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jonsie
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on ‎30-03-2020 20:17

on ‎30-03-2020 20:17

Hope all goes well for you, be safe pray

Click Here For Social Media Support Links VirginmediaO2
THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS
2020-Awards-jonsie


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Gregaustin67
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on ‎01-04-2020 14:44

on ‎01-04-2020 14:44

this is crazy i cant get through every day i try and the same thing...unable to take your call. just recived a text warning my phone will be cut of shortly. I am stuck at home with a High Risk child with no accses now via my phone..great!!

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gmarkj
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on ‎01-04-2020 14:47

on ‎01-04-2020 14:47

Sorry @Gregaustin67  but the advice already given is all we have.

Keep trying...

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).


Link to our guide on how to contact them can be found here

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