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Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by • Former Staff
  • 249701 Views
  • 2 replies
  • 2 kudos

WiFi calling not working

WiFi calling has been very useful to me as I get no signal where I live however today it has switched itself off in my iPhone settings. I have tried switching it back on but it says I need to do this on my o2 account. When I go to the account it says...

Emma96 by • Level 1: Joiner
  • 540 Views
  • 2 replies
  • 0 kudos

Tariff

I have now paid my device off and want to reduce my tariff cost. How do I do this?

P22 by • Level 1: Joiner
  • 308 Views
  • 1 replies
  • 0 kudos

Coronavirus

How can o2 help me with my bills ?

Sa1 by • Level 1: Joiner
  • 357 Views
  • 1 replies
  • 0 kudos

Resolved! Putting contract sim in new iPhone

I have a iPhone 8 on contract which has a year left until I can upgrade but my sister is giving her iPhone 10 to me can I put my contract sim in the iPhone 10 and use that instead or do I need to keep it in my iPhone 8

Kaydeeb by • Level 1: Joiner
  • 1947 Views
  • 14 replies
  • 0 kudos

Data not showing up

I am an NHS doctor - key worker and all my data was used up doing a video phone consultation with a patient. I then added a bolt on -for additional data, and had a text saying that 500MB had been added. However, I still am unable to use this.

MKB by • Level 1: Joiner
  • 453 Views
  • 2 replies
  • 0 kudos

My phone has been restricted

Hi my phone has been restricted as my bill is a little bit late but i need an extension and i cant phone o2 as im in isolation with 3 children i cant use anyones phone as im in isolation

Akhan by • Level 1: Joiner
  • 4123 Views
  • 5 replies
  • 0 kudos

Red27MobileLtd

My son is 10 and he's mobile, which is billed to my account, is being charged £3 weekly for Red27Mobile Ltd. He claims he does not know what this is about.... How can I stop this "bleeding", it's unegnt as Os does not ansewer my calls and I end up in...

CriRomao by • Level 1: Joiner
  • 1529 Views
  • 5 replies
  • 0 kudos

Resolved! Switching Tariff

I would like to switch to one of the SIM only 'limited offer' tariffs listed on the website, however these do not appear as options from within the app or my account on the o2 site. I am unable to contact via the phone as this now appears to be for '...

Emque by • Level 1: Joiner
  • 556 Views
  • 2 replies
  • 0 kudos

Upgrade tariff

Hi, I want to upgrade my tariff. I have student discount on my current plan I was wondering would it still apply?

Na by • Level 1: Joiner
  • 401 Views
  • 1 replies
  • 0 kudos
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