Pay Monthly
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Forum Posts

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by Former Staff
  • 256027 Views
  • 2 replies
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Can't get through to anyone on the phone line

I have been in the most frustrating loop around with the O2 bot desperately trying to get through to someone, after each option it directions to some webpage and automatically hangs up!!!!!! Is there an email I can contact????

AmandaV by Level 1: Joiner
  • 2497 Views
  • 13 replies
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4d calling

Had a message this morning saying that O2 had disabled my 4g calling. What is it and why have they disabled it? I’ve checked signal in the area and it is fine. Can I get it back?

Resolved! Deposit paid for new contract - refund required

When I took out my new contract with O2 I was required to pay a deposit of £275 due to my credit score. I was told this would be returned in 3 months time. Can someone please advise how I can request this refund as the required timeframe has now pass...

Lynnbo182 by Level 1: Joiner
  • 702 Views
  • 1 replies
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Resolved! Bank details

How do i change my bank drtails?

Martin3 by Level 1: Joiner
  • 782 Views
  • 3 replies
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Resolved! What the hell is going on at o2?

I appreciate we're in very strange times, but what on earth is going on at o2? I made a new order yesterday (initially tried online, but would not accept my payment), so called up to make a new order - got pretty much straight through - made order of...

Resolved! Delayed paying bill

I can’t pay my bill yet as I haven’t been payed from work due to covid 19 my boss is resolving this but I can get though to anyone to help me

Jade3 by Level 1: Joiner
  • 998 Views
  • 2 replies
  • 0 kudos

Resolved! change payment date

Hi I've been trying to get through on phone without success. How do I change my payment date please?

Resolved! cancelling contract

Does anyone know how i can cancel my contract without calling them? having the same problem as most other people - phone gets cut off and i'm not getting put through to anyone. thanks

ct by Level 1: Joiner
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  • 4 replies
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Contact

How can I contact somebody from O2? I’ve tried calling and the phone just gets disconnected. You have incorrectly billed to me for several days roaming in Europe when I was not in Europe and I need to have someone contact me on this. Thank you

winsome by Level 1: Joiner
  • 577 Views
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MIFI Data Only SIM

Hi, We moved house this weekend and unfortunately we have been able to connect normal broadband. I have purchased a MIFI device and the maximum pay monthly tarrif of 50GB of data from O2. This seems to work very well, but I am concerned about the amo...

JAD1975 by Level 1: Joiner
  • 834 Views
  • 3 replies
  • 0 kudos