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password

Anonymous
Not applicable

on ‎26-10-2016 11:56

on ‎26-10-2016 11:56

I have changed my password as requested and i still cannot log in.  I have not changed my user name.

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Anonymous
Not applicable

on ‎26-10-2016 12:18

on ‎26-10-2016 12:18

I have, repeatidly changed my password and still cannot access my account. Ive done this several times over the last 8 months and still cant get in. Can I speak to someone? 

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jonsie
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In response to Anonymous
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on ‎26-10-2016 12:24

on ‎26-10-2016 12:24

You need to call 202 as we are all customers here.

Click Here For Social Media Support Links VirginmediaO2
THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS
2020-Awards-jonsie


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MI5
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on ‎26-10-2016 12:57

on ‎26-10-2016 12:57

Try a pm to @Toby too.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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Anonymous
Not applicable

on ‎26-10-2016 14:31

on ‎26-10-2016 14:31

Look and see if you are signed in anyway. I changed my password twice today only to find out I was all ready signed in, even though it had told me it was the wrong password.

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Cleoriff
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on ‎26-10-2016 19:24

on ‎26-10-2016 19:24

I had a similar problem today signing in. It said nothing about password but kept giving me an error message...I opened another O2 tab and found like you. I was actually signed in..

Veritas Numquam Perit

Girl in a jacket
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