on 06-11-2012 13:39
on 06-11-2012 13:39
does anyone know the O2 number to call to get my PAC code ???? on;line help is sueless for this...
Solved! Go to Solution.
on 06-11-2012 13:44
on 06-11-2012 13:44
on 06-11-2012 13:44
on 06-11-2012 13:44
on 06-11-2012 13:44
on 06-11-2012 13:44
See "Contact us" at the bottom of the page.
on 07-11-2012 19:05
.. 'contact us' is a laugh, I've been trying to do that over the past week:
A) the '202' number (or whatever) of course just takes you to an automated phone menu system, and after the inevitable drill down to ind the 'get your PAC code' option - ... it puts you (well, me) on indefiinite hold (I have tried it siz times, each time, hold >= 30 mins...)
b) the Lucy guru droid just states what a pac code is, not what MY pac code is, so she is useless
c) your online (I assume human) guru's tell me that - hey - surprise - they cannot give me a PAC code, and cld I pls try calling 202.......
Be honest with yourself : as a comms company, you ONLY want comms that are of benefit to the company : any unwelcome comms, such as request to end contract, etc, are de-proiritises so as to incentivise the customer to give up trying and ... just keep on.
Your own response to this thread (a simple 'contact us') (not 'here's my direct line, pls contact me...') illustrates this perfectly. I have contacted you via this forum. You have failed to contact me back.
Stop press : I am in the process of filing a complaint with Ofcom.... and guess what - I've been contacted (just like that!!!!) to ask why !!!! is this coincidental?
I suggest to any readers of this forum thread that if they are having trouble getting a PAC code to go immediately to Ofcom - don't wait round.
on 07-11-2012 19:10
on 07-11-2012 19:10
@Anonymous wrote:
Your own response to this thread (a simple 'contact us') (not 'here's my direct line, pls contact me...') illustrates this perfectly. I have contacted you via this forum. You have failed to contact me back.
We are only customers here the same as you, you cannot contact O2 directly through this forum.
on 07-11-2012 19:24
he offered you the correct advice, no need to be sarcastic & rude, you really do need to contact cs for this
on 07-11-2012 19:44
on 07-11-2012 19:44
on 07-11-2012 19:45
if you were antagonistic towards him then you deserve such a response
on 07-11-2012 19:46
on 07-11-2012 19:46
on 07-11-2012 19:48
not you lol, i meant the op, cant work out the quote function so sorry if it looked like that