over normal usage

[geo1952]

I am currently in New Zealand and have received an e mail from o2 stating that I have to pay £70.72 or my phone will be cut off. I have tried to pay on the o2 site but it refuses my payments as 'over amount due'. Where should I pay the bill??

[jonsie · Accepted solution]

It would seem they want to speak with as you are over some timescale for the payment. It's much better than the other option of being cut off.
Overseas free number here so you can pay over the phone
http://www.o2.co.uk/contactus

[Cleoriff]

@geo1952other payment methods here

https://community.o2.co.uk/t5/How-to-guides/How-can-I-pay-my-bill-or-Ways-to-pay-guidelines/ba-p/101...

Though as said, it does sound as if customer services need to speak to you...

[MI5]

I’d advise you called quickly too before they cut you off.