Solved: Roaming abroad

DFin · ‎02-01-2018

I am abroad in Amsterdam for a number of months and can rarely pick up a signal to use my mobile data. I would be grateul for some advice as I thought I could use 4g wherever I am, especially in major cities

Bambino · ‎02-01-2018

@DFin As far as I am aware, O2 has no 4G roaming agreements in Europe, although recently I had seen a post on the forum saying that you can get 4G in Germany. I don't believe you will be able to get 4G in Amsterdam.

I DO NOT WORK FOR O2

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Bambino · ‎02-01-2018

@DFin As far as I am aware, O2 has no 4G roaming agreements in Europe, although recently I had seen a post on the forum saying that you can get 4G in Germany. I don't believe you will be able to get 4G in Amsterdam.

I DO NOT WORK FOR O2

Cleoriff · ‎02-01-2018

@BambinoIs correct. O2 has no 4G roaming agreements other than with Germany.

If you are struggling to get a signal try a manual network search and see if changing the one you are currently using improves your situation @DFin

Veritas Numquam Perit

MI5 · ‎02-01-2018

You also need to turn off 4g and just try to select 3g as this confuses some phones due to no 4g roaming.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Bambino · ‎02-01-2018

@DFin Another alternative, if you really need 4G for your data, would be to get a sim from a local provider, if your phone is unlocked.

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