Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! Change name on contract?

Hi there I created this account for me and my daughter many years ago for her to have a pay as you go phone. Once she got a job, she got her own pay monthly contract and its connected to the same account. I no longer use O2 myself, so my daughter wou...

Resolved! Moving to Australia

I'm moving to Australia in March and currently have a monthly contract (airtime + device) until May. Ideally I'd like to pay off my contract and keep my number on a Pay As You Go basis, for when I come back to the UK. Is this possible? Can't seem to ...

Resolved! Help! do i need to wait for a new sim for pay monthly, or can i use the PAYG one i have now?

Hi guys, So initially i purchased a pay as you go sim card , was going to pay £25 per month. Then i got a call from an 02 guy which convinced me to switch to a pay-only sim contract £17 per month. That's grand, but my £25 pay as you go sim just arriv...

Resolved! 30 days notice

My 2 year contracts ends 8 March 2018 can I give 30 days notice one month before or do I have to wait till 8 March to give 30 days notice thanks

Resolved! Call forwarding

Hi There, I'm unable to call forward anymore with my iphone 5s... I have also tried **21* but get a page of error messages. I have been into the O2 shop and have live chatted 3-4 times but still the phone won't call forward to my other O2 number. Any...

Resolved! upgrades

Hi,i have an iphone and an ipad and was looking to find out when my upgrade was due?i can see when my iphone is due but when looking on the details for the ipad it doesnt say so unsure whether i can upgrade or not?Any info would be much apreciated Ma...

Resolved! change my payment date

just if possible change my payment date from 21st each month to 28th each month

Resolved! Contracts

How do I switch from a monthly contract to pay as you go. I have one monthly payment left on my phone?

Data

I got a new phone in the summer and seem to be using up more data now. Although I average 450, I am getting 'you are running out of data'. My son says I am not using Wifi but I am. Is it a button I need to tick or untick? I could 'upgrade' but am rel...

Resolved! 3 months airtime waiver

I have a pay monthly contract that started in October. Part of the deal was that I would get 3 months airtime free on the 2nd, 3rd and 4th month. The 2nd month was reduced due to outstanding credit on my pay as you go account so I assumed the waiver ...

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