Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! Y

Hello.24/9/17 O2 take me £25 for device plan but i cancel tge peyment why i dont take the money back?

Resolved! top up

I'm trying to top up my mobile online and the system says that my number is wrong. I tried many times using different formats buy I couldn't top up my mobile.

Resolved! Unlock Code

I was told 7 days ago that I would be ent an unlock code via email for my Samsung Galaxy S7 phone number **personal info**, and still have now received it, you took the Imei?? code which is **Personal info**, I spoke to one of your people online and ...

Resolved! Hotspot

Hi If I am using data through my mobile phone in Europe (my daily flat fee £1.99), could I use it as a hotspot for wifii on my laptop?If so how do I do it?Hope I explained properly... Thank you

Resolved! Things I have bought

Why am I charged £4.99 per day when abroad now that charges are the same in europe

Resolved! Bring in products from a separate My O2 account

Hi, I’ve got two My O2 accounts. If I use bring in products will the My O2 account that I bring a product in from be closed. Dom

Resolved! phone contact number

What is the phone number to call O2 ?

Resolved! Phone

When will I receive my email confirming my contract

Resolved! Family Plan

Slightly curious re the Family Plan offer as those long term customers with contracts , I now three family members under the account, from before its introduction a couple of months ago cannot benefit from the aur time savings whilst new customers do...

Resolved! BOLTS ONS

On mny account it shows that I have one bolt on vallued at £3.00 how do I use this on my phone as my data is showing 0 at present?thanksJammie61

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