Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! mobile phone bill

Can you tell me why my billing period is 23 July 2017 -23 August 2017, yet I have £5 of charges from 7th July 2017 on this months bill?? Please explain as I didnt expect the bill to be this high at all Regards

Why is 02 so expensive?

I switched to o2 as everyone kept telling me it was cheaper and most of my friends & family are on 02. But with Orange I got unlimited texts for £7.50 a month With o2 I only get 300 texts for £10 I'm failing to understand how a 14000% price increase ...

Resolved! Switching from contract to SIM Only

Can I switch from Contract to SIM Only? Just entered into a contract and dont really want it ??

Resolved! How do I find all my bills for the past 2 years on the website?

How do I find all my bills for the past 2 years on the website? I've been clicking around the website signed in for half an hour. My app says go to the o2 webiste that I am on and I just need to view and print off all my phone bills? Can anyone help?

Resolved! international calls

I would like to know ,why I am getting charges when I call to EU country from UK.It doesnt make sence,if we can call from EU to Uk free.

Resolved! Can I see my old monthly account from September 2016

Any

Resolved! European zone!!

HiI've just got back from Holland and have a large bill to contend with that is going to cause me problems!I was Lead to believe, by 02 with a text message, that I was in the European zone and encouraged to keep my mobile data on, but was charge 40 p...

Resolved! O2 Classic PAYG SIM

Hello,I'm a very infrequent phone user and have been on a cheap Talkmobile PAYG tariff for several years. However they are stopping this service at the end of August so I am being forced to find another PAYG without monthly top ups.So far I've only b...

Resolved! Device plan

On my, MYO2 is says my device plan is settled and I am still paying my airtime bill, can anyone clarify what this means, have I paid off the phone? and can i now cancel my contract or is that not right,Thanks

cannot auto top up

Following the loss and stopping of my cards earlier this year auto top up is no longer available to me. The screen says 'Sorry, you can’t access auto top-up at the moment'. I have tried to resolve this many times and despite promises of action I am s...

O2

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