on 08-11-2012 19:53
on 08-11-2012 19:53
was chatting to someone on monday on the touchscreen chat thing about my bill which i wanted to pay was told my balance was 0.00 i checked my o2 balance 0.00 3 days later phone has been cut off balance 88.87!!! wanna know how the balance wasnt there monday but there today!! when next bil aint due til the 16th!!
on 08-11-2012 20:39
on 08-11-2012 20:39
They're not great - I waited 30 mins to get through to customer service only to be cut off. Not happy. Couldn't contact them through their website either. Not happy at all.
on 08-11-2012 20:44
on 08-11-2012 20:44
on 08-11-2012 20:46
on 08-11-2012 20:46
I received my bill online today, the phone only arrived yesterday, they want payment on the 22nd for a full month,even though I wont have had the phone for a month, plus I only took out a cheap contract of £21.50 a month, but theyre charging me nearly £23 !!!!! for this bill,
so Im not impressed at all either,
on 08-11-2012 20:49
on 08-11-2012 20:49
on 08-11-2012 21:08
on 08-11-2012 21:08
on 08-11-2012 21:48
live chat is useless, you are better off phoning cs on 202 from your pay monthly mobile
on 08-11-2012 23:39
on 08-11-2012 23:39
@heatherp6 wrote:I received my bill online today, the phone only arrived yesterday, they want payment on the 22nd for a full month,even though I wont have had the phone for a month, plus I only took out a cheap contract of £21.50 a month, but theyre charging me nearly £23 !!!!! for this bill,
so Im not impressed at all either,
As MI5 posted your bill looks correct, this thread is about a totally different issue so it's best if you keep to your own, otherwise problems become impossible to follow.
on 15-01-2014 09:56
on 15-01-2014 09:56
TOTAL WASTE OF MY TIME WORST COMPANY I HAVE EVERY COME ACCROSS JOKE THE SECOND MY ACCOUNT CAN BE CANCELLED I WILL.
WARNING TO ANYONE WHO HASNT SIGNED UP YET DON'T YOU GET FOBBED OFF WITH BAD CUSTOMER SERVICE WITH PEOPLE YOU CANT EVEN TALK TO ON THE PHONE.
on 15-01-2014 10:09
on 15-01-2014 10:09