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not happy with my tariff, want to quite o2

Anonymous
Not applicable

so im on a 24 month contract and pay £27 for unlimited mobile and text calls, but only 1gb of data.

 

my friend who is with three pays £32 and has unlimited thethering and data. 

 

??????

 

so I can get unlimited data with three and 2gb of data with o2 for the same price?

 

im really unhappy with my o2 tariff and want to change, what can I do?

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davethorp
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@Anonymous wrote:
There £23 pound a month sim only looks good unlimited everything for that price and free 0800 which I know is coming anyway but not till next year

12 month contract though. And tethering data is limited to 4GB.

 

I have a one month sim only for £18 a month which has 2000 minutes, 5000 texts, 5000 3-3 minutes and unlimited data including unlimited tethering. So as close to unlimited everything as makes no odds on a one month contract for far cheaper than the equivalent current tariff especially as current pricing includes a £2 a month discount according to the website

 

I'm sure their pricing will drop at some point though. If I recall correctly, the one plan started at £25 or £26 a month on sim only and then came down. I'm also pretty sure I am going to be bombarded with deals before long to try and get me off my current tariff to try and make me lose unlimited tethering. If any of those deals are on the iPhone 6 I may be tempted. I can always fall back onto my 15GB iPad sim for tethering

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Anonymous
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Another option : You could always buy the iPhone 6 Sim free and stay on what your currently using. slight_smile
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davethorp
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@Anonymous wrote:
Another option : You could always buy the iPhone 6 Sim free and stay on what your currently using. slight_smile

That is my current plan unless I get offered something fantastic to move wink

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Anonymous
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Last year I sold my 5 for £250 and paid the shortfall.

As long as the iPhone 6 beings something new I'll do the same.

If not I'm looking at possibly the Samsung Galaxy s5. wink
Message 34 of 39
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Anonymous
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i just spoke with o2 and they said they can only offer +1gb of data for an extra 5 pounds per month

 

really unhappy now so ill have to wait until the end of my contract then cancel with o2 I thought after being with them for 6 years could get a better deal. but the advisor on the phone wasnt prepared to offer me anything.

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jonsie
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They don't think long term unfortunately. They have you tied into a contract and it seems they aren't too bothered about trying to retain you in the future. With numbers growing by the quarter they are quite prepared to lose a few along the way. That seems to be the business plan nowadays.

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Anonymous
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Of course You could pay off the handset plan and cancel the airtime plan if on refresh.

Or add bolt on's as and when.
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Anonymous
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In my experience if you don't get what you feel you deserve from the first advisor, leave that call then ring again and try another or ask to go to Customer Retentions as they sometimes have better offers.
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MI5
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You won't get through to retentions until the end of the contract though....
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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