Pay Monthly
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FAQs: Pay Monthly

Hi all, welcome to the Pay Monthly board! If you are on a Pay Monthly contract or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your q...

Marjo by Former Staff
  • 111267 Views
  • 15 replies
  • 5 kudos

Data problems!

Hey I'm being charged £10.50 for only a 500mb data plan, when I should only be charged £5.11. I'm thinking about cancelling my current data plan and adding on the £5.11 data plan. Would I be able to do it? At the moment I've cancelled it and it says ...

Anonymous by Not applicable
  • 984 Views
  • 7 replies
  • 0 kudos

MMS and Internet Settings for Xperia ARC

Hi, just recieved my Xperia Arc (Sim free) using my O2 PAYG sim card but having trouble with MMS&Internet settings.I have tried ACTIVE to 2020 but no result, i even coppied settings from X10 but still no joy. Any help appreciated thanks

Anonymous by Not applicable
  • 1468 Views
  • 4 replies
  • 0 kudos

cancelled direct debit

Hi, I just want to check, I've accidentally cancelled my DD (along with several others) for O2. My bank has changed the internet banking portal and I clicked the wrong thing apparently..but anyway..I just want to check...my bill usually comes out the...

Anonymous by Not applicable
  • 2968 Views
  • 5 replies
  • 0 kudos

A question about Deposit.

Hey guys, Sorry if this is already here somewhere. I purchased a HTC on contract just under 3 months ago and i had to pay a deposit of £150. I was told by the lady in the shop that I can get it back after 3 months. I just wanted to know where the dep...

Anonymous by Not applicable
  • 1033 Views
  • 6 replies
  • 0 kudos

Data Roaming in Ireland

Hi,I will be spent 2 or 3 days in May around Dublin. What is the best way to get data as I have a Samsung Galaxy Europa & it runs Google Android so therefore I'll need to find out the best data roaming rates or else leave it at home.

Anonymous by Not applicable
  • 11621 Views
  • 4 replies
  • 0 kudos

Not receiving texts from one number only.

My wife is not receiving texts from me only. She has a Samsung Wave and i am not blocked. We have changed sims and the problem transfers to my phone ( sim problem then ?) It started Tuesday night about 10pm, yesterday however i managed to get a few t...

Anonymous by Not applicable
  • 4326 Views
  • 5 replies
  • 0 kudos

SIMPLICITY NEW PRICES

Well there you go wellcome to o2 who appear to be taken everything off:Unlimited Texts now a wopping £7.50 was £5 pounds Even 500 MB of data has gone from £5 to £6 pounds anf if you want 1GB of Data add a tenner.THese are the details so far that Ive ...

Anonymous by Not applicable
  • 2025 Views
  • 21 replies
  • 0 kudos

First time upgrading!

So, my upgrade is due soon and this is the first contract i've had and was wondering if I'm right in thinking that i have to pay for a new phone? I would like to get the iphone4, but would i have to pay the deposit? thanks for any help

Anonymous by Not applicable
  • 549 Views
  • 5 replies
  • 0 kudos

Simplicity 12 month 300 min plans dropped?

Hi,Sorry if this is old news, but I am on Simplicity 12 month for smartphones (Android), at 300 minutes for £15ish a month which now seems to have been dropped?See here: http://shop.o2.co.uk/tariffs/simplicity ... /12_monthsSo £20 is the cheapest now...

Anonymous by Not applicable
  • 1631 Views
  • 8 replies
  • 0 kudos

Top-Up Query to get mobile Discount for Broadband.

For some reason O2 stopped sending me text reminders telling me when I needed to top-up to get the mobile discount.For the last few months my bills have been a bit messed up due to not getting the text reminders and a few small mistakes on O2's side....

Anonymous by Not applicable
  • 1201 Views
  • 9 replies
  • 0 kudos