Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! Sim swap problem

Hi, so I swapped my mobile number from a sim card to a nano card or whatever they're called so I could use it in a sony xperia m. When I go to settings>about phone>status it shows a mobile number, but one completely different to the number I swapped....

Resolved! how do you pay for the phone plan and not the airtime bill

i have an overdue phone plan payment which i cannot find out how to pay it off, i have paid £20 extra after getting advice earlier thinking it was going to come off of the phone plan but it has came out under airtime bill, i have already paid this of...

Resolved! The joke that is O2

Ok, i've been nice. I've been polite. I've ignored all sorts of **bleep** ups, but i'm done with O2 now. I am really not sure what collection of clowns operates this network but I'm sure they all have a good laugh at our expense. 1) Why, when my bill...

Resolved! Need for recuring top ups, if not number blocked

Hello Some time ago there was rule that there is need to top up phone every 6 months at least, otherwise number will be blocked forever even if there are money on it.How can I find such into?

Resolved! Pay as you go go go

I recently changed my tariff to pay as you go go go, unfortunately I didn't read it properly.I had not realised the tariff would take away my £10 top-upI have now changed my tariff but I am wondering if I will receive my £10 back?

Resolved! Worth upgrading / Staying on Contract?

Hi All, My contract expires 13/02/2014, with the natural upgrade being 13/01/2014. I'm currently on a package costing around £55 a month (which includes extra data totaling 1gb) for 1200mins and ultd txts. I barely use the service for anything other ...

Resolved! Facebook using excessive data

I had a look at MyO2 and I've used 76MB of data since I set up my iPhone 5S this afternoon and over 63MB that was Facebook but I've been on wifi most of this time so I'm at a loss as to why it would use that much. I've now turned off location service...

Resolved! Cancel my contract.

Hi my phone (pay monthly) is due for upgrade on 14th feb but I have seen a deal in a store that I would like to go with. It's still with O2 network but pay and go and not through 02 shop. I want to keep my number but how??? Please help how I go about...

Resolved! Transferring number - no confirmation message

I've just got a new O2 contract and wanted to transfer my old number over from 3. I got the PAC code ok and completed the keep your number form earlier but I haven't received any confirmation by email or text. Is this normal? From what I gathered the...

Resolved! Paying my bill over the phone

Hi guys, I received a text saying that my bill was overdue and that I should ring the number that was provided, I did so and paid the bill. I have since received a text saying "Thanks for paying £32 with the card ending xxxx. Your reciept number is x...

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