no service iphone 6 now had 2 sims

[Anonymous]

are there ever any gurus on the website to help??? now on the second sim in 2 days from you and neither will work just says no service! my iphone 6 is unlocked woreked with multiple other networks! seriously just considering canceling the new contract ive just started

[MI5]

Have you activated either of the sim cards?
https://www.o2.co.uk/help/phones-sims-and-devices/activating-your-sim

[Anonymous]

brand new sim only contract. Everything i can fid says it is ready to go outta packet! have searched on here for answes but nothing seems to work

[MI5]

Where did you get the contract?
If in store, it should be activated there.
If online you would need to call to activate the sim. Any replacement sim sent in the post would also need to be activated.

[Anonymous]

Quopted from 02 website :::Pay Monthly customers
If you're new to O2, your sim is ready to use straightaway. Just pop it in your device and you're good to go.

do you have the number that needs to be rung?? got this one from online. Spoke to guru yesterday mentioned nothing about activating

[Anonymous]

and thank you for your help

[Bambino]

@Anonymous Have you checked to see if there is an outage in your area? http://status.o2.co.uk/

[Anonymous]

yes checked several times throughout yesterday and today thanks though

[MI5]

http://www.o2.co.uk/contactus Landline number on link.

[Anonymous]

cheers will get the missis to call them when shes home as the account is in her name and i have no phoine as of joining 02 lol