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no service iphone 6 now had 2 sims

Anonymous
Not applicable

are there ever any gurus on the website to help??? now on the second sim in 2 days from you and neither will work just says no service! my iphone 6 is unlocked woreked with multiple other networks! seriously just considering canceling the new contract ive just started

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MI5
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Have you activated either of the sim cards?
https://www.o2.co.uk/help/phones-sims-and-devices/activating-your-sim
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 2 of 12
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Anonymous
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brand new sim only contract. Everything i can fid says it is ready to go outta packet! have searched on here for answes but nothing seems to work
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MI5
Level 94: Supreme
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Where did you get the contract?
If in store, it should be activated there.
If online you would need to call to activate the sim. Any replacement sim sent in the post would also need to be activated.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 4 of 12
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Anonymous
Not applicable

Quopted from 02 website :::Pay Monthly customers
If you're new to O2, your sim is ready to use straightaway. Just pop it in your device and you're good to go.

 

do you have the number that needs to be rung?? got this one from online. Spoke to guru yesterday mentioned nothing about activating

 

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Anonymous
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and thank you for your help

 

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Bambino
Level 84: Resplendent
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@Anonymous Have you checked to see if there is an outage in your area? http://status.o2.co.uk/

I DO NOT WORK FOR O2



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Message 7 of 12
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Anonymous
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yes checked several times throughout yesterday and today thanks though

 

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MI5
Level 94: Supreme
  • 143425 Posts
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Registered:
http://www.o2.co.uk/contactus Landline number on link.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 9 of 12
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Anonymous
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cheers will get the missis to call them when shes home as the account is in her name and i have no phoine as of joining 02 lol

 

Message 10 of 12
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