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no network after giving my Pac code 2 days ago

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avnaran123
Level 1: Joiner
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on ‎26-06-2019 17:39

on ‎26-06-2019 17:39

I rang up o2 to give them my PAC code so that I could keep my old number, it's been two days without network, the person on the phone said it should only be a couple of hours.

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MI5
Level 94: Supreme
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on ‎26-06-2019 18:02

on ‎26-06-2019 18:02

@avnaran123 

Have you re-started the phone with your new O2 sim card in?

If that doesn't help, call again please http://www.o2.co.uk/contactus

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5
Level 94: Supreme
  • 152006 Posts
  • 651 Topics
  • 28910 Solutions
Registered:

on ‎26-06-2019 18:02

on ‎26-06-2019 18:02

@avnaran123 

Have you re-started the phone with your new O2 sim card in?

If that doesn't help, call again please http://www.o2.co.uk/contactus

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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EmilieT
Former Staff
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on ‎28-06-2019 11:59

on ‎28-06-2019 11:59

Hi @avnaran123, and welcome to the forum Wave

 

How are you getting on with this now? Is your phone working as expected?

→ Access for You: Registration - Find out how to register for our Access for You service.
→ Want to chat with other fellow-minded members? Head to our Off-topic section for some interesting chit-chat.
→ Check out our Priority board for tickets & offers updates, and to discuss all things Priority-related!
→ Welcome to O2! - New to O2? Find out all you need to know to get started!


If you'd like to take part, why not register? slight_smile
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Foddersin
Level 3: Thinker
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on ‎28-06-2019 15:28

on ‎28-06-2019 15:28

Has your current network cut the line off before the number transferred. Perhaps check with them.
Kindest Regards,
Andrew.
Samsung Galaxy S10+ on O2 UK
Nokia 1 Plus on O2 UK
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