no data all day

[nigel]

no data all day clearly a breach of contract can i walkaway from it and if not what compensation are you offering ?

[Cleoriff Level 84: Resplendent · Accepted solution]

@nigel

No you won't be able to do that. You will need to pay off what you owe before leaving.

It's not a breach of contract. No network offers 100% coverage all of the time

Sorry you've been inconvenienced but we all have been affected.

[Bambino]

@nigel This is not O2, but in answer to your questions, no this is not a breach of contract, and if you scroll through all the threads below you will see what the compensation possibilities are, which are slim.

[Cleoriff Level 84: Resplendent]

@nigel

All updates on this main thread https://community.o2.co.uk/t5/Welcome-News/O2-Network-Issues-6th-December-2018/m-p/1177626#M28139

[BiancaM]

Thanks for reporting issues with the network. As others have mentioned above, we have an official topic about this so we're locking this thread to keep the conversation in one please. Please use this thread for updates and to share your feedback. 

Thanks, 

The community team.