new sim never arrived
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on
02-10-2024
10:43
- last edited on
03-10-2024
14:46
by
Michael_K_O2
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on
02-10-2024
10:43
- last edited on
03-10-2024
14:46
by
Michael_K_O2
I ordered a new phone and sim for [MOD EDIT: Personal info removed]. The phone has arrived but the sim has not. Please can you send a new sim as soon as possible.
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on 03-10-2024 14:49
Quickest way is to go in store with photo ID.
If you have upgraded, you can still use your old sim, if working.
Otherwise, call O2 Guide: How to find help & contact O2
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