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I have been charged for four days overseas tatton at £7 per day but I never used my phone while I wa

Giraffe1
Level 1: Joiner
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on ‎26-05-2025 16:16

on ‎26-05-2025 16:16

I have been charged for four days overseas tatton at £7 per day but I never used my phone while I was away in Albania .. roaming and mobile data was switched off so what has triggered it?? I used it for WhatsApp communications while on Wi-Fi in hotel ..

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MI5
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on ‎26-05-2025 16:31

on ‎26-05-2025 16:31

@Giraffe1 

We'd have no idea as this is a customer to customer community, not O2, so we cannot access your account, sorry.

You need to contact O2.

Message them on Social Media. Facebook (https://o2uk.co/O2CFB) , Twitter (X)  (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) or give them a call on 202 or 0344 809 0202

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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