new SIM?

[SarahM1]

I just had a call from 020 4631 2912 to say I am being sent a new sim due to the merger of O2 and Virgin.  Is this a legitimate call?  

[jonsie · Accepted solution]

It's a well known scam.
Block the number and do not follow any links.
Forward the scam text or number to 7726 - It's free.

Other ways to report here including Action Fraud website

https://www.o2.co.uk/help/safety-and-security/phishing-and-smishing-advice

I would recommend changing the password for My O2

[SarahM1]

Many thanks.  I didn't give any details so hopefully ok!  

[jonsie]

You're welcome 😀