Solved: need a smaller sim???

Anonymous · ‎17-10-2013

I currently have a micro sim for my Nokia limia but have just ordered an iphone 5 and it requires a nano sim which is a lot smaller how do i go about getting a smaller sim with the same number and tarrif is it as simple as going in to an o2 shop or is their any hassle with it any advice is appreciated

jonsie · ‎17-10-2013

Simply go instore and ask for one. They will transfer your number for you.

You will need to change the data to idata via customer service.

Official Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

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jonsie · ‎17-10-2013

Simply go instore and ask for one. They will transfer your number for you.

You will need to change the data to idata via customer service.

Official Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

MI5 · ‎17-10-2013

In store or order one on line - Simple as that.
The store will transfer everything for you or you can fill out a form if you do it on line.
http://swapmysim.o2.co.uk/

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Anonymous · ‎17-10-2013

As in phone up customer service and they will switch it?

MI5 · ‎17-10-2013

Yes, they should be able to do it.....

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Anonymous · ‎17-10-2013

Theirs only an option if u have a sim to switch to but not any way of getting a new one sent out

MI5 · ‎17-10-2013

http://service.o2.co.uk/IQ/SRVS/CGI-BIN/WEBCGI.EXE?New,Kb=Companion,question=ref(User):str(Mobile),C...

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Anonymous · ‎17-10-2013

Did you order it from o2? I was under the impression it came with the sim

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