Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! family bolt on

Hi ive had a family bolt on for a few years now and all five people on it have been able to chat text and picture message for free for the cost of me paying £7.65 a mth. however due to a mess up with my sim I had to have the bolt on put on again and ...

Resolved! ? 02 start

On my iphone, in settings > o2 services > o2 start can someone please tell me what o2 start means?Thank you

Resolved! Swap mobile number from monthly to pay as you go.

I would like to swap my contract mobile number(o2)to my old sim card pay as you go(o2).I want to keep my contract but with different number.How do I do this?Both numbers has been in use for a while. Please If anyone can help me with this I will be th...

Resolved! Read Mobile Bill

How does one read one's own Phone Bill (Mobile) Thanks

Resolved! Excessive data use policy

Hi there, just wanted something clarified. I've read old threads on the matter, but would like information that's as up-to-date as possible. I have an old contract, the 'iPhone simplicity 15 12 month', which i've had since April 2010 when the contrac...

Go germany

Dear Support,I am travelling to Germany and Belgium for 1 week and I am wondering what is inclusive while I'm there? would the data used in Germany covered by the biil or not? If not, how much would it cost?This is my tariff: O2 26 pound on iPhone 24...

Resolved! bb bold 9900 on o2 unlimited

Hi everybody, this is my first post here. hopefully somebody can shed some light on this for me.. I'm on pay and go on a blackberry and top up £15 per month for the o2 unlimited tariff.. According to my account information I am supposed to get 100mb ...

Resolved! Upgrading phone while on contract - please help.

Hello o2 I currently have Samsung Galaxy S2 since 26th October 2011. I'am on 24 month contract with O2 so i still have about half a year left of this contract. However, I have seen the new Samsung Galaxy S4 coming out in April/May and I am wondering ...

Resolved! Premium SMS

Ok So I did live chat to o2 about premeium messages ect. they sorted it online & then sent me text message (14th march) 80202 saying 02:thanks for getting in touch with us about the prbolem your haivng with premium SMS We're looking into it and will ...

Resolved! o2 UK calls & texts to Vodafone UK mobile in Germany.

Hi o2 communityAfter speaking to a chap on o2 chat who knew absolutely nothing about o2 products and services I am hoping for straight answer from the o2 community to put my mind at rest. I have an O2 pay monthly mobile with unlimited minutes and tex...

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