Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! Where is my balance & rewards money

Now I am on a monthly contract I would like to know where my balance from my payg a/c also my rewards money has disappeared to

do not recycle with 02

warning Do not recycle with o2 . they will dictate to customers as to how and when they can utilise the refunded money. its a con

Resolved! Calls, texts and data allowance status by text.

Does anyone know if there is a number I can text to get a status report for my monthly allowances?I know there is a number I can text to get it on pay as you go but, I'm on contact and texting 'BALANCE' to 20202 doesn't return anything.I already have...

Resolved! Upgrade from Carphone Warehouse what is the process?

Hi,I have got contract that will end 23October and I am entitiled to upgrade now from Paymonthly O2 .Phone from CPW has arrived with sim card which needs activation. Now I have been told by CPW, I have to wait to the end of contract and call O2 on 23...

Resolved! Cancelling monthly contract

I am having real trouble cancelling my 1 month rolling contract as every time I ring O2 I get disconnected and I tried disconnecting through online chat but both times I get disconnected by the person on the other end. Now I'm trying to do it again b...

Resolved! Changing from HTC Android to iPhone mid contract

I currently have an HTC One V Android phone on 24-mth contract on O2, due to end in June 14. I'd really like to get an iPhone 5c and transfer my contract to this, without incurring a cancellation fee. Is this possible?Would it help if I bought the iP...

Porting number in

Hey guys,Today is the day for my t-mobile number to port into o2, i'm just wondering if whats happening now is expected behaviour:My tmobile phone still works and when i use it to call someone it appears to be from my number which is porting to o2.Wh...

Resolved! Can I change my pay monthly to pas&go?

Hi, can I change my pay monthly to pas&go?

Resolved! Rubbish Service

I am trying to move from Pay MOnthly to Pay and Go. WHat happened was I was sent the wrong type of SIM for Pay and Go but did not realise and the Pay Monthly team transferred me to it. Now I have the correct type of SIM but have been told my Number n...

Resolved! Swapping to a micro sim (PAYG)

Hello, I'm looking to swap from an Iphone 3gs normal sim to a micro sim on an Iphone 4...I've received the micro PAYG sim and tried to use the sim swap method on o2 website but I'm confused!! It's asking me for my mobile number...does this mean the n...

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