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lost phone

Anonymous
Not applicable

Please can you help me. I have lost my phone and i am worried that some of the stuff on it may be  unhealthy if in the wrong hands what can i do.

Message 1 of 10
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MI5
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What phone?
Did you have any PIN locks or security installed?
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 2 of 10
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adamtemp64
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1 What phone

2 did you have it pass code locked

3 You have notified o2 to get the sim barred

 

etc

iPhone 11 Pro 256gb on unlimited data
iPad Pro 12.9” 2020 256gb refresh o2 family discount
Apple Watch series 4
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Wincanton South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services

Message 3 of 10
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MI5
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Contact details for O2 to get phone/sim blocked http://www.o2.co.uk/contactus
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 4 of 10
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Anonymous
Not applicable

No unfortunately not

Message 5 of 10
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Anonymous
Not applicable

Samsung Ace 2

Message 6 of 10
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Bambino
Level 85: Esteemed
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Unfortunately not what? You must inform O2 immediately to get the phone and your sim blocked. Until you do, any and all charges will be your responsibility.

I DO NOT WORK FOR O2



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Message 7 of 10
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adamtemp64
Level 66: Unequalled
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Main thing now we know no passcodes etc is to contact o2 and get it blocked as you are liable for any calls until you do

iPhone 11 Pro 256gb on unlimited data
iPad Pro 12.9” 2020 256gb refresh o2 family discount
Apple Watch series 4
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Wincanton South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services

Message 8 of 10
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MI5
Level 94: Supreme
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See if this works for you Remote Device Manager

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 9 of 10
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Anonymous
Not applicable
Change any passwords that may have been stored in the phone.
Message 10 of 10
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