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Level 1: Joiner
Posts: 1
Registered: ‎23-08-2018
Accepted Solution

mobile delivery

My traking number o2 have have me on my account says its not valid on the ukmail website, anyone else had this it suppose to be comming today before 8pm

Level 49: Rootin' Tootin' 
Posts: 7,001
Registered: ‎26-03-2014

Re: mobile delivery

Your only hope is to call customer services.
Did you have an email saying it had been despatched, or just the tracking number?
Depending on what you are expecting it may be out of stock...

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).

Link to our guide on how to contact them can be found here

Posts: 100,570
Topics: 767
Registered: ‎14-01-2013

Re: mobile delivery

@tanalouiseGive customer services a call. Contact links to call here https://www.o2.co.uk/contactus

There are a few systems not working very well with O2 currently

*The Game Is On*

Posts: 0

Re: mobile delivery

@tanalouise That usually is a sign of your chosen handset Is out of stock & hasn’t been dispatched 

Former Staff
Posts: 5,427
Registered: ‎18-04-2018

Re: mobile delivery

Hi @tanalouise, and welcome to the forum Wave I just wanted to check if you had found out more about your order since you last posted, or received your package? Which device did you go for?

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