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tanalouise
Level 1: Joiner
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My traking number o2 have have me on my account says its not valid on the ukmail website, anyone else had this it suppose to be comming today before 8pm

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gmarkj
Level 66: Unequalled
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Your only hope is to call customer services.
Did you have an email saying it had been despatched, or just the tracking number?
Depending on what you are expecting it may be out of stock...

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).


Link to our guide on how to contact them can be found here

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gmarkj
Level 66: Unequalled
  • 11992 Posts
  • 94 Topics
  • 1120 Solutions
Registered:
Your only hope is to call customer services.
Did you have an email saying it had been despatched, or just the tracking number?
Depending on what you are expecting it may be out of stock...

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).


Link to our guide on how to contact them can be found here

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Cleoriff
Level 94: Supreme
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@tanalouiseGive customer services a call. Contact links to call here https://www.o2.co.uk/contactus

There are a few systems not working very well with O2 currently

Veritas Numquam Perit

Girl in a jacket
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Anonymous
Not applicable

@tanalouise That usually is a sign of your chosen handset Is out of stock & hasn’t been dispatched 

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EmilieT
Former Staff
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Hi @tanalouise, and welcome to the forum Wave I just wanted to check if you had found out more about your order since you last posted, or received your package? Which device did you go for?

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