My wife inadvertently switched on roaming while in turkey for one day not realising it will auto update and have been charged £50 + pound. Surely this is unfair ?
You could plead your case to CS and hope for a goodwill gesture, but the hard truth is it was not a fault that cased this so there are no guarantees unfortunately http://www.o2.co.uk/contactus
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Unfortunately these things happen however i would count yourself lucky that the networks now place a spend cap for roaming else it could of been a lot worse!!
