Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! Still not paid after recycling with O2

Upgraded with O2 on 29th April. Received my recycle envelope 2 days later. Posted it. Received a confirmation text on 13th May stating "Thanks for recycling with O2 Recycle. We have just processed your order and your payment will be with you in the n...

Resolved! 4g to 3g

I want to cancel my 4G tariff because i get barely any use out of it as i dont live near a city and its very expensive! How do I cancel the 4G part of my O2 plan and just switch to 3G???

Resolved! Upgrading from o2 to o2 via a 3rd party, please help!

I will try and keep this as simple as possible (not my strong point lol). My contract ends on 3rd of july so im in my upgrade window and saw a really good offer on a 3rd party website for o2 network. i love the network and have been with them for yrs...

Resolved! Does O2 charge me to send an O2 SMS while I am abroad?

I am interested in using the O2 priority ticket booking to book concert tickets through O2. To do that, they send you an SMS after you confirm your phone number with them. I am currently abroad in Canada. Will receiving that SMS cost me if it is from...

Resolved! new tarrifs

Ive heard about the new tarriffs being introuduced at the end of May and im worried how this might affect me. Currenty im on pay and go go go and I get 150 minutes, unlimited texts and 500mb of data for £10 a month. However the new tarriffs say that ...

Resolved! DPD COLLECTION AND RETURN

HiI smashed my iphone screen and DPD came to collect it to take to O2 insurance for it to be fixed/replacedI was told I would be kept up to date on the progress of my phone. They gave me a tracking number and when I tracked my phone it says it had ar...

Resolved! Upgrading my contract

Hi there, I'm considering upgrading from my current contract. It expires on 15th November this year and I have the option of paying a little under £50 to upgrade now, including a 25% discount off the remaining contract. Does this mean that until 15th...

Resolved! My O2 Rewards

So what has happened to My O2 Rewards seems to have been down forages just keep getting a message it's not available come back later.

PAC codes and poor service

Phoned up yesterday to give my PAC code and to transfer my number over. The chap at the other end was very friendly and assured me that everything was in place for an approx 12 noon transfer and that my phone may be out of action for about an hour, I...

Resolved! Change Mobile Number ??

HelloWas just wondering I'm on a pay monthly contract and have been getting some bad calls all the time for the past month is there anyway I can get my number changed will O2 do that for me or not ???..Let me know guys please thank u

O2

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