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lanzarote

phammond53
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Sorry for repeating the question but I can't remember what I did last year when I arrived in Lanzarote and got a welcome text but data did not work only wi-fi? I can't remember if changed data to idata or o2 data and which worked. I would like to be prepared this year please.

Message 1 of 27
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MI5
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That's nothing to do with iData.

Check your iMessage settings.

Settings>Phone>My Number

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 21 of 27
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phammond53
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I-messages were working yesterday before I called o2 and now they are not

Message 22 of 27
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MI5
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Try rebooting phone.

It's not an issue with iData

Reset your network settings too.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 23 of 27
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phammond53
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Apologies, It seems Yesterday there was a local o2 outage in my area?

Message 24 of 27
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MI5
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That would explain it better.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 25 of 27
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phammond53
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Does I-data bolt on expire and need to be renewed or is it permanent?

Message 26 of 27
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gmarkj
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permanent - at least until something changes like an upgrade or new deal is signed

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).


Link to our guide on how to contact them can be found here

Message 27 of 27
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