on 09-10-2019 12:55
if i get a new contract phone (not from o2) can I change my existing sim only number to the new phone
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09-10-2019 12:58 - edited 09-10-2019 12:59
09-10-2019 12:58 - edited 09-10-2019 12:59
Yes just call customer service to migrate your number to new contract if staying on o2 network.
If changing network you'll need your pac Guide: How to get your PAC [June 2021 Update]
09-10-2019 12:58 - edited 09-10-2019 12:59
09-10-2019 12:58 - edited 09-10-2019 12:59
Yes just call customer service to migrate your number to new contract if staying on o2 network.
If changing network you'll need your pac Guide: How to get your PAC [June 2021 Update]
10-10-2019 12:30 - edited 10-10-2019 12:33
10-10-2019 12:30 - edited 10-10-2019 12:33
Thank you for your helpful reply.
I have obtained a PAC from O2 even though I intend to stay with O2.
When you say to contact customer service which one, O2 or The company from whom I bought the new mobile?
on 10-10-2019 12:32
on 10-10-2019 12:32
on 10-10-2019 12:35
on 10-10-2019 12:35
Thank you for your replies.
I will do that.
10-10-2019 13:06 - edited 10-10-2019 13:07
10-10-2019 13:06 - edited 10-10-2019 13:07
O2 contact help Guide: How to find help & contact O2
You do not use your PAC if staying with O2 though. That is only for moving networks.
A call to O2 customer service to migrate your number to the new contract is all that is needed.