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Re: iPhone XS Voicemail Issues
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on 26-09-2018 07:36
I'm on that page also @jonsie
Just tried my O2 SIM in an iPhone 7 with iOS12 and that is not working either.
It does seem to be pointing to iOS 12 / O2 carrier settings. EE SIMs are working fine though.
Re: iPhone XS Voicemail Issues
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on 01-10-2018 12:34
Hi @dgilbert2, sorry to hear that you were having issues with your voicemail. Did you make any progress with this since you last posted or are you still stuck?
Cheers guys for jumping in to troubleshoot @Anonymous, @Cleoriff, @MI5, @Anonymous, @jonsie !
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Re: iPhone XS Voicemail Issues
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on 01-10-2018 12:41
@Marjo thanks for your post.
Unfortunately I am no further forward. I saw an O2 Guru in store on Saturday who re-checked my account and concluded that it was an Apple problem. Apple have come back and said its a O2 network / carrier settings issue.
So stuck between a rock and a hard place
Any advice would be appreciated.
Re: iPhone XS Voicemail Issues
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on 01-10-2018 13:02
Well that sounds frustrating indeed @dgilbert2, let's check on our end just in case there's anything we can do to help - I'll drop you a PM here on the forum shortly to get a few additional details!
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Re: iPhone XS Voicemail Issues
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on 02-10-2018 18:17
With many thanks to @Marjo my Voicmail problem has now been resolved.
I recieved a call from a very helpful technical expert who removed 4G and WiFi calling from my account. For some reason this upsets things but once removed my Voicemail was fully working.
4G and WiFi calling were then added back again to my account and Voicemail has continued to work.
Thanks again
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