iPhone 6 won't switch on...no phone so no banking/business etc...emergency..they send me a replace t

[Anonymous]

iphone 6 won't switch on....run a business....no proper help...am sent a very old phone, what am i supposed to do with it??? No help to get my phone replaced...on contract, this is not what I am paying for........really disapointed thus far.........terrible service when there is a problem.......

[Anonymous]

Take it to Apple who will either replace it or repair it. Don't use o2 repairs as they don't have a good reputation

[MI5]

You would have been better off going directly to Apple and yes I know your contract is with o2 but the support these days is hopeless!

[jonsie]

If this was me I would be buying a very cheap phone to tide me over until I got the phone back presuming you haven't got one tucked away in a drawer. Running a business you really do need a backup phone. Hope you get your phone repaired and returned asap.

[Bambino]

@AnonymousYou obviously have internet access to post here, so why are you unable to do any banking or conduct business? If you've sent your iPhone off to be repaired through O2, what they have provided you with will be the bare minimum. They aren't really required to provide any more than that. As already suggested, if you need a phone for banking and business, pick up an inexpensive one that will enable you to do that. Personally, if I had an iPhone I wouldn't take it anywhere for repair other than an Apple store. Unfortunately, O2's repair service reputation is less than stellar. Hope you get your issue resolved soon.