Solved: Re: iPad

Anonymous · ‎19-08-2017

Why can't I add my iPad into my O2? I can get information for my phone on there but not my iPad. I can't seem to find any evidence of a contract even though I know it isn't up for renewal until November.

MI5 · ‎19-08-2017

You will need the login details for the iPad to get into your MyO2 for it.
They will be different to your phone and would have been provided by email when you started the contract.
If you don't have them, give customer service a call
http://www.o2.co.uk/contactus

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

Anonymous · ‎19-08-2017

You may have a separate account & login for the iPad

MI5 · ‎19-08-2017

You will need the login details for the iPad to get into your MyO2 for it.
They will be different to your phone and would have been provided by email when you started the contract.
If you don't have them, give customer service a call
http://www.o2.co.uk/contactus

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

viridis · ‎19-08-2017

It's a bit further down, it shows as a mobile broadband contract

Martin-O2 · ‎21-08-2017

Hey @Anonymous Did you manage to track down the iPad, My O2 account?

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