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Anonymous · ‎16-01-2013

When I try I start a new conversation to an iPhone OR iPod/iPad, the message send as a text, not an iMessage. Is there anything I can do to sort this?

Anonymous · ‎17-01-2013

- check you have iMessage turned on
- check the other person does too
- check the other person has iMessage.

It only works via iMessage when both sender/receiver has it on their phone and has it turned on. Doesn't work in any other situation.

To be perfectly honest, other than MMS/Videos by text, I can't see the point in iMessage. its just a text really and most people have unlimited texts.

View solution in original post

MI5 · ‎16-01-2013

Every time you send an iMessage or just some recipients?

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Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Anonymous · ‎17-01-2013

Do you have iMessage turned on in your phones settings ?

jonsie · ‎17-01-2013

The receipient also needs to have imessage turned on otherwise it will automatically send as text.

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MI5 · ‎17-01-2013

We're gonna need them stilsons again

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Anonymous · ‎17-01-2013

- check you have iMessage turned on
- check the other person does too
- check the other person has iMessage.

It only works via iMessage when both sender/receiver has it on their phone and has it turned on. Doesn't work in any other situation.

To be perfectly honest, other than MMS/Videos by text, I can't see the point in iMessage. its just a text really and most people have unlimited texts.

jonsie · ‎17-01-2013

I don't think bobbythedog is coming back.

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

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