how do i get a 5G sim for my 5G phone?

[scotty1302]

I have recently got a 5G compatible phone but I would also like a 5G sim but would like to keep my current contract and number.

[MI5]

@scotty1302 

https://www.o2.co.uk/help/network-coverage-and-international/5G-setup

[scotty1302]

I've tried using the website and calling 202 but can't seem to get this sorted at all. there's nothing on the website that helps me order a 5G sim with the option to keep my current contract and number. The only option I've found is to get a whole new 5G sim only contract witch I don't want to do.

[MI5]

@scotty1302 

You have to get a new 5g contract I'm afraid.

You can't just get a 5g sim without a 5g contract.

[scotty1302]

my partner got a 5G phone and get her number transferred to a 5g sim yes the tariff was different but that's because she didn't need the amount of data she was getting so she got a tariff that had less data where as I need the data I currently get. so if she was able to do it why can't I thats what I don't understand

[MI5]

@scotty1302 

Sorry, I'm not following you.

A change to 5g entails a new contract with 5g allowances. You can keep your number, that's not a problem, but the contract will be new.