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Anonymous
Not applicable

hiya, i have the galaxy ace.in my nitifications it says i have a voicemail, when i click on it it says missing voice mail number, no number stored on sim, so i put a number in to retrieve it, well it was the 02 talking clock and cost me lol, how do i remove the notification, its costing me every time i click on it to try and work out how to do it ....?  thanks.

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MI5
Level 94: Supreme
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What number are you dialling? Just dial 901 in your dialler....
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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Message 11 of 14
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MI5
Level 94: Supreme
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In the phone app, go to settings and find voicemail number and change it to 901.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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Message 2 of 14
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Anonymous
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done that , but how do i remove the envelope sign off the front of my phone ?

Message 3 of 14
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MI5
Level 94: Supreme
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You can either listen to and delete the message or dial 1760 to turn off vm which will delete the message.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
>>>>>>>>>>>>>>>>
Message 4 of 14
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Anonymous
Not applicable

put 901 in and it told me to put new pin in, so i did and called the number you said and turned voice mail off but the envelope is still at the top of my phone if i drag it down it just gives the option to retrieve it ?

 

Message 5 of 14
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Anonymous
Not applicable

how do i delete the mesage when i have heard it, it just keeps telling me the time ?

Message 6 of 14
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MI5
Level 94: Supreme
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Registered:
After listening to the message press 3 to delete it.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
>>>>>>>>>>>>>>>>
Message 7 of 14
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MI5
Level 94: Supreme
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Registered:
Options available whilst listening to messages :

Retrieval Menu
• Key 0 - Pause or continue message
• Key 2 - Save message
• Key 3 - Delete message
• Key 4 - Skip back 5 seconds
• Key 5 - Return the call
• Key 6 - Skip forward 5 seconds
• Key 7 - Forward the message directly to someone else - (Post-pay only)
• Key 8 - Hear the time and date the message was left
• Key 9 - Choose a text reply to send - (Post-pay only)
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
>>>>>>>>>>>>>>>>
Message 8 of 14
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Anonymous
Not applicable

i pressed 3 but no joy, its cost me £1,50 so far trying to delete it

Message 9 of 14
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Anonymous
Not applicable

tried again still no joy, just  keeps costing me  to listen to it

Message 10 of 14
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