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Voucher Error

Kim1112
Level 1: Joiner
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Can you please help me, I'm currently in abroad and I can't redeem the voucher that I purchased. I tried Calling 4444 but the call just goes off

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pgn
Level 75: Digital Don
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You may need to use the website at the end of this Guide How to Top Up (PAYG) as you are outside the UK, @Kim1112 - it works well wherever you are in the world:

https://www.mobiletopup.co.uk/o2

When you return to the UK, take up the issue with the Top-Up line with O2 via Social Media using the link just below if you still cannot redeem the voucher, which should remain valid for 12 months: "Top up between £10 and £50. Your voucher will expire after twelve months. Call 4444 free from your mobile anywhere in the world. If the country doesn't allow shortcode dialling, enter *111*# and press the call button."

Good luck, @Kim1112.

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pgn
Level 75: Digital Don
  • 37151 Posts
  • 238 Topics
  • 1690 Solutions
Registered:

You may need to use the website at the end of this Guide How to Top Up (PAYG) as you are outside the UK, @Kim1112 - it works well wherever you are in the world:

https://www.mobiletopup.co.uk/o2

When you return to the UK, take up the issue with the Top-Up line with O2 via Social Media using the link just below if you still cannot redeem the voucher, which should remain valid for 12 months: "Top up between £10 and £50. Your voucher will expire after twelve months. Call 4444 free from your mobile anywhere in the world. If the country doesn't allow shortcode dialling, enter *111*# and press the call button."

Good luck, @Kim1112.

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