My O2
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FAQs: My O2

Hi all, welcome to the My O2 board! If you need advice on My O2, this is the place you can post your question to and get replies from other customers. In case your question relates to My O2 Business, you might also find some helpful information in ou...

EmilieT by Former Staff
  • 8862 Views
  • 1 replies
  • 1 kudos

Resolved! change account details

i want to change my account details / bank details

FA1 by Level 1: Joiner
  • 403 Views
  • 1 replies
  • 0 kudos

Setting up

Set up my 02

Emma001 by Level 1: Joiner
  • 301 Views
  • 1 replies
  • 0 kudos

Signing into my o2

For some reason I have been logged out of my o2. When I enter my password and username it comes up to enter number associated with my account. When I enter my phone number (the number I have had for over 10 years) it says the number is linked to anot...

Smartin14 by Level 1: Joiner
  • 290 Views
  • 1 replies
  • 0 kudos

Resolved! Phone Bill

I can’t pay my current bill this month due to myself being in financial trouble , is v there any way of help i can get

Jplews by Level 1: Joiner
  • 287 Views
  • 1 replies
  • 0 kudos

Bull

I have called this morning and you are closed? 

Sharon15 by Level 1: Joiner
  • 406 Views
  • 3 replies
  • 0 kudos

can’t log into my account

Hello. I can’t log into my account either via web browser or the app. This has been going on for week or even months now. Will you please fix your web browser and app(My 02)!!

Resolved! My O2 login problem

I can’t login in My O2 app, I typed correct username and password, but it constantly popped up “something went wrong”. Then I login in the website, it shows that I have no orders which is weird because I have a 15£/20GB plan. Could you please help me...

Quinn1 by Level 1: Joiner
  • 1229 Views
  • 5 replies
  • 0 kudos

Make a payment but not shows on

Hellou i just make a paymrnt but its shows on my account i still need to pay it again

Michala1 by Level 1: Joiner
  • 539 Views
  • 3 replies
  • 0 kudos