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1 ACCEPTED SOLUTION
Accepted Solutions
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It's more than likely you will have 2 contracts running side by side. If mobile.co.uk don't transfer your number, they usually don't, call customer service and ask them to migrate your number to the new contract. This will automatically cancel your other contract and your bill will reflect this.
- 93177 Posts
- 609 Topics
- 6967 Solutions
It's more than likely you will have 2 contracts running side by side. If mobile.co.uk don't transfer your number, they usually don't, call customer service and ask them to migrate your number to the new contract. This will automatically cancel your other contract and your bill will reflect this.
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If you choose the upgrade option it will transfer your number automatically but if you take a new contract you’ll have to call to migrate your number and cancel the old contract.
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Hi @fransafe, I hope you found the info @jonsie & @MI5 shared useful, and that you'll enjoy your new contract and device 
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