Pay Monthly
Get help and support from other community members with your Pay Monthly service.
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Forum Posts

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by Former Staff
  • 271759 Views
  • 2 replies
  • 2 kudos

Resolved! Account in credit

Hey there, my O2 account is in credit due to being billed for something I didn't have and I had to pay for and has been credited on this months bill and also for my old phone i traded in and by mistake asked for an account credit instead of it being ...

Shirl79 by Level 1: Joiner
  • 2692 Views
  • 3 replies
  • 0 kudos

HOW TO: Get your PAC Code from O2

Note: we have an updated guide on getting your PAC in the How-to Guides section, please see here. If you want to contact O2 about leaving or getting a PAC, you can also use the Social links below: Seen this a lot around the forum, so I thought I'd ma...

Community_STS_PAC2.png Community_STS_1.png Community_STS_2.png
Anonymous by Not applicable
  • 965433 Views
  • 118 replies
  • 21 kudos

Resolved! Connecting my phone to my car

I would appreciate if any of you kind people could help me.I have Samsung J3 and on pay as you go. My phone has no signal and the car computer can not be installed. The area that I am in is Hawkinge kent. I can use the phone to communicate but with a...

Snap by Level 2: Apprentice
  • 4245 Views
  • 9 replies
  • 0 kudos

Resolved! Data being chewed up

How can 30gb of my data been used up 10 days before the end of my bill when I have done nothing different then normal and I normally use up an average of up to 10gb??? Can anyone help me on what could of happened??

Hobbsie82 by Level 1: Joiner
  • 1728 Views
  • 5 replies
  • 0 kudos

Resolved! 2 contracts

What happens when I can only pay one of my contracts but can't afford to cancel early bit of a dilemma

Resolved! network unlock code

10 attempts remaining... Does anyone know where to find this unlock code

norrie48 by Level 1: Joiner
  • 1092 Views
  • 3 replies
  • 0 kudos

Resolved! Tariff change

I’m looking to change my tariff to increase my data allowance. I was wondering when in the month - in terms of in relation to when my data/mins/texts reset and payment date (which are both different) - would be the best time to change it? Also, will ...

RuthG90 by Level 1: Joiner
  • 977 Views
  • 2 replies
  • 0 kudos

Resolved! Sim stopped working - how do I get a new one!

Hello After dropping my phone in the loo (doh!) phone and sim are both sadly drowned. I put sim in my daughters spare phone, and it just keeps saying No Sim, no matter what we try. Is there a way to get a new sim for this (for Apple iphone 5c) please...

JAG1967 by Level 1: Joiner
  • 1468 Views
  • 4 replies
  • 0 kudos