first bill

[Enduro_Rider]

hello I made a contract on December 21st and my phone and sim card came on December 22, but the bill came on December 23, are we paying the bill up front?

[jonsie · Accepted solution]

Yes, as with most suppliers you pay a month in advance

Payment is due 14 days after the bill date and is normally by direct debit @Enduro_Rider 

Edit spelling

[Cleoriff]

Hi @Enduro_Rider 

This will explain it all.

https://www.o2.co.uk/help/account-and-billing/your-bill 

You’ll get your first bill within four days of joining O2, and you’ll be charged 14 days after you receive it. Your official billing date is usually the date you joined us, and it will be the same every month.

If you joined us on the 29th, 30th or 31st of the month, your official billing date will be the 1st of the following month. Your first bill will be pro rata, which means that we’ll charge you for one full month’s airtime, as well as any airtime you use in those first few days before your billing cycle starts.