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deposit

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Anonymous
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on ‎02-09-2015 17:33

on ‎02-09-2015 17:33

hi can anyone tell me how much you wait to receive your deposit money back ? because i have 6 days and yet i didnt received 😞

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jonsie
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on ‎09-09-2015 12:58

on ‎09-09-2015 12:58

10 working days I believe is what they quote...

Click Here For Social Media Support Links VirginmediaO2
THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS
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jonsie
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on ‎02-09-2015 17:48

on ‎02-09-2015 17:48

Is this a deposit for a new account. If so it's after 3 consecutive full payments on time, so your fourth bill.

If a refund anything up to 10 working days.

Click Here For Social Media Support Links VirginmediaO2
THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS
2020-Awards-jonsie


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gindygoo
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on ‎02-09-2015 18:57

on ‎02-09-2015 18:57

Is it a refund? Or a working deposit?
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Cleoriff
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on ‎02-09-2015 19:00

on ‎02-09-2015 19:00

As I understand it the money is refunded back into your bank @gindygoo wink

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MI5
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on ‎02-09-2015 22:04

on ‎02-09-2015 22:04

14 days after it has been requested.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Anonymous
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on ‎09-09-2015 12:53

on ‎09-09-2015 12:53

hey guys,

 

Did you manage to investigate if it was finally 10 or 14 days @MI5,@jonsie?

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jonsie
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on ‎09-09-2015 12:58

on ‎09-09-2015 12:58

10 working days I believe is what they quote...

Click Here For Social Media Support Links VirginmediaO2
THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS
2020-Awards-jonsie


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MI5
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on ‎09-09-2015 13:01

on ‎09-09-2015 13:01

More importantly, did you get the money back yet?
Did you send the form in?
https://www.o2.co.uk/apps/help/help?qid=1&q1=34
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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