Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...
I've been trying to speak to someone in Customer Services for 5 days. I have been on hold for at least 30 minutes every single time. It's appalling. I need someone to call me on my mobile so I can actually speak to someone. I'm not wasting anymore of...
l ordered a new phone yesterday, which should have arrived today. When l was trying to order it, despite me changing my address three times, it was still generating the old one well after an hour. Eventually when it did change, l was able to place my...
Hey thereBit of a strange issue here. I ran out of data (1gb Inc in contract) on the 28th of last month. I redid my tariff and updated my allowance to 5gb to start on my next contract date (18th).In the mean time, I tried numerous times to purchase t...
Hello.I've been using the O2 live chat feature to dispute a charge abroad while having the O2 Travel Bolt On active.I was informed by two Gurus that an adjusted refund was offered to reduce my bill for the amount of £12.71 However, the full amount of...
can i go into an o2 shop and pay off my contract and upgrade early?
Please can someone help me as my son got this text from o2 y/day Need to Top Up ? We'll give you an extrta £15 allowance for calls texts or data if you top up £15 or more once before 23/07/15 . You'll have 5 days to use the extra allowance so we stop...
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I've recently provided o2 my PAC on Friday via the online form. I haven't heard back yet. Does anyone know how long the process takes?
Had a huge calls bill for my son how do I cap the number of calls he makes?
I need to change the email address linked to my 02 account - how do I do this?
