Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Data issue

Hi. Start from the beginning shall we! I had originally an Xperia z with 1GB of Internet which kept getting used up within 2 weeks of my data resetting. I thought this was due to me using my internet far too much on my phone. I went into O2 and asked...

Resolved! Transferring my number (o2 to o2)

Hi there, On Tuesday the 3rd March I paid off my o2 contract which I signed in July 2013. On the same day I took out a new contract with o2 via the Carphone Warehouse for a new IPhone 6. That evening I asked an o2 Chat Representative to switch my ori...

Resolved! back dated bills (past 6 months)

how can I view the summary of monthly bills for last financial year (April 2013 to 2014)? anyone?

Petition: Why we need the 3g off switch reinstated

TobyPlease can this request be forwarded to the relevant team. In response to some of your responses in other threads This is affecting all users ios and android etc.1 The solution of Tugo is not available at present to over 50% of client base (payg ...

I'm Now on 02 Shared Data

So I took the plunge and moved over to a shared data tariff and I thought I would share how it happened in case anyone was wondering. Here are the details.I currently have a iPhone 6 Plus on 20GB refresh tariff.I also have an iPad air on a separate 3...

iPhone 6 cost

how come my iPhone 6 cost is £30 x 24 = £720 for the 64 gig, but everywhere else is £619 for the same phone .love the phone and like the contract I got but don't like being ripped off. Basically what they are doing is getting an extra £101 for the ph...

Resolved! O2 bills due on different dates

I have checked my bill and I have two contracts which usually come out on 11th, it has now changed to the 14th which is fine but both the airtime bill and one of the device payments are due then and the other device plan is due on the 5th April! Will...

Question about paying off contract early

Hello,Is it at all possible I can pay off my contract early but NOT upgrade my phone or my plan? I want to keep my phone but just pay O2 what is owed, but all at once instead of over the remainer of the 24 months. The only issue is that when I got th...

Resolved! No address or post code on my latest bill

My cash back from Mobiles.co.uk has been declined because I can no longer extract a copy of my o2 bill that shows my address and postcode. I did not have this problem last November, the last "proof" bill I had to send them. Anyone else had this probl...

Live Chat not working?

Trying to use 'Live Chat' to discuss my contract renewal but as soon as I start a session it displays 'chat not initialiased' followed by a pause and then 'chat ended'. Is there currently an issue with the system?

O2

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