This website uses cookies. By clicking Accept, you consent to the use of cookies. Click Here to learn more about how we use cookies.
Accept
Reject
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

deposit

Go to solution
Anonymous
Not applicable

on ‎02-09-2015 17:33

on ‎02-09-2015 17:33

hi can anyone tell me how much you wait to receive your deposit money back ? because i have 6 days and yet i didnt received 😞

Message 1 of 8
3,139 Views
0 Kudos
1 ACCEPTED SOLUTION

Accepted Solutions

Go to solution
jonsie
Level 94: Supreme
In response to Anonymous
  • 98241 Posts
  • 616 Topics
  • 7249 Solutions
Registered:

on ‎09-09-2015 12:58

on ‎09-09-2015 12:58

10 working days I believe is what they quote...

Social Media Support ~ O2
THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS
2020-Awards-jonsie


View solution in original post

Message 7 of 8
2,940 Views
0 Kudos
7 REPLIES 7

Go to solution
jonsie
Level 94: Supreme
  • 98241 Posts
  • 616 Topics
  • 7249 Solutions
Registered:

on ‎02-09-2015 17:48

on ‎02-09-2015 17:48

Is this a deposit for a new account. If so it's after 3 consecutive full payments on time, so your fourth bill.

If a refund anything up to 10 working days.

Social Media Support ~ O2
THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS
2020-Awards-jonsie


Message 2 of 8
3,129 Views
0 Kudos

Go to solution
gindygoo
Level 25: Hard Hitter
  • 1340 Posts
  • 59 Topics
  • 27 Solutions
Registered:

on ‎02-09-2015 18:57

on ‎02-09-2015 18:57

Is it a refund? Or a working deposit?
Message 3 of 8
3,109 Views
0 Kudos

Go to solution
Cleoriff
Level 94: Supreme
In response to gindygoo
  • 133560 Posts
  • 843 Topics
  • 7624 Solutions
Registered:

on ‎02-09-2015 19:00

on ‎02-09-2015 19:00

As I understand it the money is refunded back into your bank @gindygoo wink

Veritas Numquam Perit

Girl in a jacket
Message 4 of 8
3,105 Views
0 Kudos

Go to solution
MI5
Level 94: Supreme
In response to Cleoriff
  • 154272 Posts
  • 658 Topics
  • 29425 Solutions
Registered:

on ‎02-09-2015 22:04

on ‎02-09-2015 22:04

14 days after it has been requested.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 5 of 8
3,083 Views
0 Kudos

Go to solution
Anonymous
Not applicable

on ‎09-09-2015 12:53

on ‎09-09-2015 12:53

hey guys,

 

Did you manage to investigate if it was finally 10 or 14 days @MI5,@jonsie?

Message 6 of 8
2,943 Views
0 Kudos

Go to solution
jonsie
Level 94: Supreme
In response to Anonymous
  • 98241 Posts
  • 616 Topics
  • 7249 Solutions
Registered:

on ‎09-09-2015 12:58

on ‎09-09-2015 12:58

10 working days I believe is what they quote...

Social Media Support ~ O2
THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS
2020-Awards-jonsie


Message 7 of 8
2,941 Views
0 Kudos

Go to solution
MI5
Level 94: Supreme
In response to jonsie
  • 154272 Posts
  • 658 Topics
  • 29425 Solutions
Registered:

on ‎09-09-2015 13:01

on ‎09-09-2015 13:01

More importantly, did you get the money back yet?
Did you send the form in?
https://www.o2.co.uk/apps/help/help?qid=1&q1=34
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 8 of 8
2,939 Views
0 Kudos
Top Kudoed Authors
View All
Top