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data and battery lose over night

emmitt
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battery lose over night from 100% to 9% happened on may 23rd and the same no june 23ed and27th also lost

calander data history from  june the 10th .[all work and inportante dates lost]

      june the 10th went last night.[i think it might be microsoft.]

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MI5
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I’d make sure you have everything backed up and do a factory reset.
Are you on win 10 developers preview program?
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

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Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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Bambino
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@emmitt You need to tell us what phone you have (I'm guessing it's a Nokia), how old it is, did you have your data backed up, have you contacted Nokia support? https://www.nokia.com/en_gb/phones/support

I DO NOT WORK FOR O2



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jonsie
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Everything should be backed up automatically but check this first making sure the settings are correct for One Drive. Then as advised,  a factory reset should sort it for you. Also look in battery settings to see what is draining the battery. Possibly a rogue app but a reset seems to be needed.

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emmitt
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thanks
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emmitt
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hi

 microsoft lumia 435 new september 2015

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emmitt
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i have lost historical info after june the 14 th including ref numbers and anniversaries any advice last date went this morning     

 

                             emmitt

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Cleoriff
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Hi @emmitt.

Have you tried rebooting your phone? Have you backed up all your info regularly?

Not sure what phone you have but generally speaking a simple turn off and back on will help to resolve various issues

Veritas Numquam Perit

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emmitt
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thank you give it a try
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EmilieT
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Hi @emmitt, and welcome to the forum Wave Did you get a chance to give @Cleoriff's advice a go yet? Please let us know if it helped recover your calendar's info, if others are in the same situation it'll be very useful to hear how you got it sorted slight_smile

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