changing tarriff

[Dino1968]

Hi im out of contract on my hand set almost so can now choose a cheaper tariff - they offered me 50gigs a month for £20 which is cheaper than what i am paying whilst paying off my handset. But when I click "choose this option" it just takes me to a page saying basket is empty.

When I try change tariff by checking options on the change tariff page it does not show me the £20 a month / 50 gb - just the standard more expensive tariffs.

I want to stay with O2 on a data only plan and only 1 more payment left of my phone - so how can I get a better monthly deal as it doesnt seem to be working when I try on the site thanks D.

[Dino1968]

right weird okay will check that out M15 cheers )

[Dino1968]

Well they are showing but when you click the link and are re-directed to O2 you get the uh ohh page - page missing. tried in a number of browsers so the link through not working. No idea what going on with o2 with these offers as none are working even though they show as available again it seems on the uswitch site.

[Enlli]

Seems to be working now

[Dino1968]

Well finally all sorted £10 /monthly with 40gigs plus roaming and 3 months Prime so very happy with this new contract and paid off my device plan - will look to upgrade next year. Big thanks to you all who help me on this and pointing me to Uswitch cheers D.

[Enlli]

Good Luck

[jonsie]

Very welcome @Dino1968 

[Cleoriff]

Well done @Dino1968 

Perseverance paid off in the end 😉

[Dino1968]

Yes it did in the end. I never knew uswitch would offer much better deals than what you get from the O2 site direct. But maybe because I have for years been on a device plan - this will be the first year without one as no upgrade for me in 2024. The s24ultra just seems to incremental to warrant an upgrade from the 23ultra. I really like o2 and the coverage - plus it works great when in the EU so glad not to have to switch to another provider. cheers.

[Mano_gharibi521]

I need to chat with someone in o2 about my contacts 

[Enlli]

Assume you mean contracts

We are all customers here.

You will need to contact O2.

Message them on Social Media. Facebook (https://o2uk.co/O2CFB) , X Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) 

Or phone them on 202 or 0344 809 0202