changing of tariff

[olderuser]

I changed tariff to cater for a stay abroad and was told to return to the shop at the end of that stay when we could return to  the cost to the original tarfiff.Nothing on the o2 website to help me as the shopis now temporarily closed.

All o2 wanted to do was sell me an even more expensive tariff.

[Cleoriff]

@olderuser 

All you can do is persevere with customer services Guide: How to find help & contact O2 

[MI5]

@olderuser 

You can change it in your MyO2 if on a flex tariff http://www.o2.co.uk/myo2